With our recent Color Renovation announcement, we have experienced a spike--much greater than anticipated--in demand for some of our retiring colors. You may have noticed in the backorder report that a significant number of colors in both card stock and re-inkers have gone into backorder status, and we recognize the frustration this may have caused you.
For re-inkers in retiring colors, as we run out, they will be placed on backorder status and those orders will be filled as quickly as we receive the product. We will continue to do this to the best of our ability through May, and then the re-inkers will be available while supplies last in June.
Card stock presents a bit larger problem, as the process of ordering and producing new paper from the paper mills is very involved, and we can't order significant quantities at this point in time without putting the production of the new colors in jeopardy (and we know you want those!). To help us be able to provide you with the card stock in the retiring colors for as long as possible, we will be substituting textured paper for some of the smooth colors--including card stock in 8-1/2" x 11" as well as 12" x 12"--where the smooth is no longer available.
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